Топ Секреты pinco
The player later confirmed that the casino returned his winnings and he managed to withdraw the funds successfully, therefore we marked this complaint as resolved.
The player from Germany deposited money into ninecasino using her husband's account, which resulted in a warning. Despite this, she was allowed to continue playing and activating bonuses.
We had contacted GetSlots, who had stated that the player had not completed the verification process. The player had provided the necessary documents via email, as he couldn't log into his closed account. The casino then had processed his refund, which the player confirmed he had received. The issue had been successfully resolved and the complaint had been closed.
The player from Germany has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.
We rent all of our games from different providers, which means that you have the same chance to win with us as you have on any other gaming site.
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Промокоды. Нигде их специально искать не стоит – обычно промокоды публикуют очевидно в разделе бонусов. Доступны сколько новым, за примером далеко ходить не надо как и ранее зарегистрированным игрокам.
After some confusion about the refund process, the player had confirmed that he received the refund as a combined payment with another dispute. The issue had been resolved successfully with the player receiving his funds, leading to the closure of the complaint.
After she communicated with the Complaints Team, the casino had requested additional documents for account verification. After the necessary documents were provided, the casino had processed the refund. The player confirmed the receipt of her remaining winnings. Thus, the issue had been resolved successfully.
He also clarified that his winnings did not originate from bonuses. The casino explained that the player had cancelled previous withdrawals, but the recent ones were still pending. The player later confirmed that his payments had been approved and received, leading to the resolution of his complaint.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the issue was resolved.